About
this report:
What
plans are included in this report?
Most Colorado plans are reported here. The plans reporting results
here provide leadership in bringing quality information to consumers.
Can I trust
this information about health plans?
Physicians and scientists develop the standards. All health plans
must use the same standards. Only AUDITED information is reported
here. Independent auditors verify the way that health plans collect
and measure information. Results
are NOT reported if they are not statistically significant
due to insufficient sample size, unaudited data, or the data collection
processes do not conform to published standards.
The Satisfaction
Survey is conducted by INDEPENDENT certified research firms. The
research firms select the sample and compile the results. Over 3,000
Coloradans who were enrolled in their plan for at least one year
were surveyed.
Where can
I find information like this for my PPO or other type of insurance?
No other kinds of insurance plans will give consumers information
like this.
Since
1995, the Colorado Business Group on Health and its members, along
with area managed care plans, have been working on the "big
picture" of health care quality for multiple health plans.
The project builds on previous efforts in 1994 and 1995 reported
in Health Pages© magazine. The survey of 1996 health care
experience was begun in March, 1997, when area health plans were
asked to participate in the third annual report. Independent
verification of HEDIS indicators, that year by Catalyst Technologies,
helps assure that plans can be compared. The project also presents
a standardized consumer satisfaction survey, conducted by the Center
for the Study of Services. Information from the State Division of
Insurance also appears in this project.
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