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To make the best choice of a health plan:
FIRST
look at the list of topics and think about which topics are important
to you and your family.
THEN compare
each health plan that did well on the topics important to you.
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1
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2
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3
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4
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5
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6
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7
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8 |
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Overall
rating
of
the
health
plan |
Overall
rating
of
health
care |
Finding
information from written materials
or internet |
Getting
help
when you
called healthplan customer service |
Ease
of getting needed care. tests, or treatment |
Getting
to
see
a
specialist |
Handling medical claims timely |
Handling medical claims correctly |
| HMO |
Aetna
Health Inc.
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CIGNA HealthCare of CO |
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HMO
Colorado |
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Kaiser
Permanente |
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PacifiCare of Colorado
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Rocky
Mountain Health Plans |
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UnitedHealthcare of CO |
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View
this info
as bar charts |
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| PPO |
Aetna Health Inc |
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CIGNA HealthCare of CO |
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Rocky Mountain Health Plans |
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UnitedHealthcare of CO |
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View this info
as bar charts |
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| Significantly higher than the average of participating Colorado health
plans. |
Similar to the average of participating Colorado health plans. |
Significantly lower than the average of participating Colorado health plans. |
| This
chart compares plan scores to the average of all plans. |
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Can I trust
this information?
•
The survey is conducted by INDEPENDENT certified research firms.
The research firms select the sample and compile the results.
•
Over 3,000
Coloradans who were enrolled in their plan for at least one year
were surveyed.
Where can I
find information like this for my Preferred Provider Organization
(PPO) or other type of insurance?
•
No other
kinds of insurance plans will give consumers information like this.
About the satisfaction
survey:
The test of statistically significant differences in the satisfaction
survey summary is based on comparison of selected categories to
the average of the seven HMO plans. For questions 1 and 2, the responses
in the “8, 9 and 10” category are used as the basis for
comparison of significant difference. For questions 3 through 7
the comparison is to the “no problem” category. Row totals
may not equal 100 due to rounding.
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© Colorado Business Group on Health 1998 to 2008. All rights reserved. http://www.coloradohealthonline.com
Noncommercial usersmay download and print this material for personal reference.
CBGH cannot warrant or control the quality, accuracy, or validity of the information posted here.
Use of such information is at the risk of the accessing user and the accessing user assumes all liabilities that may result from such use. |
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